Shipping policy

Effective Date: July 2026

Thank you for shopping with New England Hemp Farm.

We are pleased to offer FREE standard shipping on all eligible orders shipped within the United States.

Order Processing

Orders are typically processed within 1–3 business days after payment has been authorized and verified. Orders placed on weekends or holidays will be processed on the next business day.

Once your order has shipped, you will receive a shipping confirmation email with tracking information.

Free Shipping

  • FREE standard shipping is available on all eligible U.S. orders.
  • No minimum purchase is required unless otherwise stated.
  • Delivery typically takes 3–7 business days after shipment, depending on the destination and carrier.
  • Delivery times are estimates and are not guaranteed.

Shipping Restrictions

We only ship products to locations where they are legal under applicable federal, state, and local laws.

We reserve the right to refuse or cancel any order if shipment to the destination is prohibited by law or carrier restrictions.

Age Verification

By placing an order, you confirm that you meet the minimum legal age required to purchase hemp-derived products in your jurisdiction. We reserve the right to verify age before shipping an order.

Hemp Compliance

Our hemp-derived products are produced in accordance with applicable federal law, including the 2018 Farm Bill, and contain no more than 0.3% Delta-9 THC on a dry-weight basis, unless otherwise permitted by law.

Customers are responsible for ensuring that hemp-derived products are legal in their state or local jurisdiction before placing an order.

Order Verification

To protect our customers and comply with payment processing requirements, we may request additional information to verify an order before shipment. Orders that cannot be verified may be canceled and refunded.

Incorrect Shipping Address

Please ensure your shipping information is accurate before completing your purchase. We are not responsible for delays or additional shipping costs resulting from incorrect or incomplete addresses.

Lost or Damaged Shipments

If your order is lost or arrives damaged, please contact us within 7 days of the delivery date so we can assist you in resolving the issue with the shipping carrier.

Contact Us

If you have any questions regarding shipping or your order, please contact us:

NEW ENGLAND HEMP FARM
Email: support@newenglandhempfarm.com

Phone: (860) 499-3332